Privacy policy
Your information is protected and handled responsibly
Introduction
This privacy policy describes how your information is collected, stored, and used when you interact with the AI notification analysis platform.
The Company follows Canadian privacy law, including PIPEDA, and is committed to transparent data practices.
Data collection practices
We collect only the data needed to deliver and improve our notification analysis services. Data is stored on secure servers in Canada.
Direct information provided
- Name and contact details if you fill out a form
- User preferences and settings
- Messages sent to support or sales
- Feedback or survey responses
- Information you provide voluntarily
Automatic information collected
- Device type and operating system information
- Browser type and version
- Log files including time and page accessed
- IP address and geographic region
- Referring websites or services
Data usage
Data is used to personalize notifications, analyze attention patterns, and improve overall platform performance.
- Personalization of alert timing
- Service troubleshooting
- Performance analytics
- Security monitoring
- User support communication
- Feature improvement
- Legal compliance
Our promise: We are committed to protecting your privacy by using only the minimum necessary data and applying Canadian privacy standards.
Data sharing and disclosure
Personal information is not sold or shared with third parties except service providers under contract or as required by law.
Service providers
Trusted service providers may access your data only to the extent needed for technical support, analytics, or service delivery.
Legal obligations
We comply with legal obligations and cooperate with law enforcement as required.
Anonymous statistics
Some usage data is anonymized and aggregated for analytics, without identifying individuals.
Your rights
You have rights to access, correct, delete, restrict, or object to processing of your personal information.
- You can request access to your personal data that we process at any time.
- You can request correction of inaccurate or incomplete information.
- You can request deletion of your personal data at any time, subject to legal requirements.
- You have the right to receive your personal data in a portable format.
- You may object to processing of your personal data in certain cases.
- You can request restriction of processing in certain circumstances.
Contact our privacy officer for help with accessing, correcting, or deleting your personal information.
Data security
We use technical and organizational safeguards to protect data, including encryption, secure servers, and regular security reviews.
Technical security measures
- Encrypted data transmission
- Firewall and anti-malware protection
- Access logging and monitoring
- Secure password requirements
Organizational security measures
- Staff privacy training
- Access controls for sensitive data
- Data processing agreements with partners
- Regular privacy audits
Data retention policy
Personal data is retained only as long as necessary for service delivery or legal obligations.
- We may store your account preferences and settings to provide a personalized experience.
- User interaction data may be used to train and improve platform algorithms.
- Communications between you and our support or sales team may be stored for service improvement.
- We do not collect or store any financial or payment information.
- We do not use your information for unsolicited marketing.
Data is deleted or anonymized once it is no longer required.
International data transfers
Personal data is stored in Canada. If transferred outside Canada, safeguards are applied as required by law.
- Only with legal or regulatory necessity
- With your explicit consent
- To service providers under strict contract
- As part of organizational restructuring
Cookie usage policy
Cookies are used to support essential functions and provide analytics insights. You can manage cookie preferences in your browser.
Types of cookies used
- Essential cookies are necessary for the website to function and cannot be switched off.
- These cookies collect data for site performance and error monitoring.
- Cookies for customizing the user experience and remembering preferences.
- These cookies remember your choices to improve site functionality.
Changing cookie settings may affect some site features or limit personalized options.
Policy changes
We may update this privacy policy to reflect changes in law or our practices. Updates will be posted with a new effective date.
- Platform updates and service changes
- Security and privacy policy changes
- Responses to your support or contact inquiries
- Optional newsletters if you subscribe
Significant changes will be communicated to users.
Contact about privacy
Contact our privacy officer if you have questions about this policy or your personal information.
Laerisrutorenkealhia
442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9, Canada
Phone: +1-778-913-6589
Policy last updated October 24, 2026.
This policy is effective from October 24, 2026.